Barrak Int'l Center Co

In an effort to fulfill Barrak International center Co. business strategy and to hold a stronger presence in the market, Product Support team has developed an understanding of Sonyericsson’s product and market focus and focuses on transferring technical knowledge to its team to the customers as well to ensure efficiency in delivery and customer satisfaction.

Product Support team is committed to develop and deliver high quality services and insight on Sonyericsson concepts and technologies based on product announcements and technical tips issued by Sonyericsson.

Our Mission

1. Customers interest and satisfaction is a top priority.

2. Promote the highest ethical professional standards and to provide the customer with an informed understanding for all Sonyericsson mobile sets.

3. Trouble shooting resulting from using sonyericsson mobile and keeping the customers well aware of the proper directions of use.

4. Train the trainer seminars for all showrooms salesmen and dealers.

5. Fill in the customer’s file including all his contact information starting from his name .phone number, e-mail address , mailing address to provide the customer with aftersales services .

Training

Achieve the highest quality of performance and promote the technical skills of Product Support Team to a higher levels towards meeting professional development requirements

Customer support

* Fill in the program files with the required code information with their classifications.

* Loading and downloading ringtones, wall papers, ringtones, games and themes Multimedia applications .

* Provide multimedia Packages and programs to the customer.

Customers can contact us on:

E-mail: support@biccogroup.com

Address: Hawalli - Ibn Khaldoon St. Barrak Al-Tukhaim Bullding

Phone: 1833777 Ext.: 110 – 130

Duty time: 9:00AM to 11:30PM

Address: Sharq - Behbehani Complex

Phone: 1833666 Ex: 200 – 201

Duty time : 9:00AM to 1:00PM & 4:00PM to 8:00PM